FAQ & Code of Conduct
FAQ & Code of Conduct
Get quick answers and know what to expect — so everyone can have a great time.
Can I Attend?
You’re able to buy a ticket if you're an active Whatnot seller in good standing* and are at least 18 years of age.
To maintain the integrity and value of the programming, only sellers and team members who are directly involved in running shows, sourcing inventory, shipping orders, managing operations, etc. are able to attend. All attendees must be 18 years of age or older. Valid government-issued photo ID will be required upon entry. If you have multiple team members attending, they will need to buy individual tickets.
We’re unfortunately not able to accommodate plus-ones or additional guests who are not actively working on the business. We appreciate your understanding and look forward to building something powerful with you, seller to seller!
*Quick heads-up: we want this to be a positive experience for everyone, so we reserve the right to revoke a ticket in certain cases — including if an attendee is under 18, fails to present valid government-issued photo ID at entry, has demonstrated poor behavior at a past event, has a serious violation on their account, or does not accept and follow our Attendee Code of Conduct. Revoked tickets may be denied entry without refund. We rely on you to make this a safe, respectful space for all.
Frequently Asked Questions
Ticketing & Registration
Can I bring a guest or plus-one?
To keep the event focused, only active Whatnot sellers or team members directly involved in their Whatnot business may attend, no plus-ones are permitted. Multiple team members will need to purchase individual tickets.
How much does my ticket cost?
Each ticket costs $75.
How do I update my registration info
Contact community@whatnot.com with any changes.
What if I buy a ticket but can no longer attend?
All ticket sales are final.
Are there any ID requirements?
You will need a valid government-issued ID to check in.
How old do I need to be to attend the Whatnot Seller Summit?
You must be 18+ years old to attend.
Location & Travel
Where is the event being held?
The Line, 111 E Cesar Chavez St, Austin, TX 78701
Is travel or lodging included?
No, travel and hotel are not included.
Is there parking available at the venue?
Yes, there is a parking garage attached to the hotel.
Overnight Rate: $56 + tax (with in/out privileges).
Day Rates: $20 (0-2 hrs), $30 (2-6 hrs), $40 (6-12 hrs)
Will there be a hotel block?
No, but we have put together a list of hotels all within walking distance here.
Is the venue accessible?
Yes, it is a wheelchair accessible venue — if you have a disability, please reach out, and we’ll work to accommodate your needs.
Are service animals allowed?
Yes. Service animals are welcome at the Whatnot Seller Summit.
In accordance with the ADA, a service animal is a dog that has been individually trained to perform specific tasks for a person with a disability. Emotional support, therapy, or comfort animals are not considered service animals and are not permitted.
Service animals must remain under the handler’s control at all times.
For more information, please refer to the ADA’s service animal guidelines.
Event Details
When will the final schedule be published?
We will share the final schedule with attendees a few weeks prior to the event date. Expect more information mid-March.
Will meals be provided?
Yes, breakfast, lunch, and dinner is included. There will also be options for various dietary restrictions.
Will there be free time to network or hang out?
Yes! We’ve built in space for community and breakout moments, as well as an evening social event to cap off the day.
Content & Sessions
What kind of sessions can I expect?
Mix of main stage keynotes, tactical workshops, seller panels, and community moments.
Can I attend every session?
The schedule is designed with overlapping sessions, so you can spend your morning deciding which sessions you’d like to prioritize.
Will sessions be recorded or available after?
Some highlights may be shared after the event, but full session recordings will not be made available.
Attendee Code of Conduct
Whatnot requests that all attendees of Whatnot Seller Summit:
• be considerate, respectful and collaborative;
• be mindful of the surroundings and of fellow attendees;
• adhere to the Event venue’s policies and safety procedures;
• stop conduct that makes others uncomfortable when asked to do so; and
• alert Event staff of any dangerous or harassing situation or an attendee in distress.
The following behaviors are prohibited for all attendees:
• intimidating, harassing, abusive, discriminatory, derogatory, indecent, or demeaning speech or actions;
• actions that disrupt the event or interfere with other attendees;
• deliberate intimidation, stalking, or unwelcome sexual attention or following;
• hounding or threatening speakers, or indirect abuse, such as on social media;
• failure to comply with directions of Event venue personnel;
• substance abuse that affects relationships with other attendees;
• possession of any weapons notwithstanding local laws that may permit them; and
• any actions that are illegal or harmful.
Please note, any violation of this Code of Conduct may result in immediate removal from the event. Serious or repeated violations may lead to a ban from future Whatnot events. By attending this event, you agree to abide by this Code of Conduct.
By attending this event, you also consent to being checked in based on your RSVP information. There will be a security guard present at all events.
Thank you for your cooperation and for helping us to create a welcoming and enjoyable atmosphere for everyone.